Support

Before writing

You can also send a bug report, feature suggestion, or general note from Cotempo App Settings → Support → Help & feedback. That form does not automatically attach calendar details, screenshots, logs, IDs, tokens, or account email.

Do not send passwords, invite tokens, or sensitive calendar details by email or in-app feedback unless you choose to type them. For account deletion, email from the account address when possible so support can verify ownership. See the account deletion page for the full process.

Request data deletion without deleting your account

To request deletion of specific Cotempo data while keeping your account open, email privacy@homeleafstudio.app or support@homeleafstudio.app from the address used for your Cotempo account when possible. Include the type of data you want deleted, such as feedback you submitted, support messages, or account-owned app data that can be removed without deleting a shared calendar for other members.

Support may reply to verify account ownership or clarify the request. Shared calendar records that belong to a group may remain available to other group members; if a request requires full account deletion, support will direct you to the account deletion process.